SHIPPING & RETURNS
Shipping Policy
At Fog Box, we offer free shipping worldwide for all orders. We ship using trusted carriers and aim to deliver your order as quickly and safely as possible. Shipping times may vary depending on your location, but most orders arrive within 7-10 business days.
All of our products are carefully packaged to ensure they arrive in perfect condition. If you have any special shipping requests or concerns, please don't hesitate to contact our customer service team.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Fog Box. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. You may return your product within 30 days of purchase for a full refund or exchange for another product of equal or lesser value.
To initiate a return or exchange, please contact our customer service team. We will provide you with further instructions and a return shipping label, if necessary. Please note that the product must be returned in its original condition and packaging.